We are proud to be recognized by the readers of Systems Contractor News with The 2015 Platinum and 2015 Gold SCN Stellar Service Award for Best Warranty Program

• Quality is not negotiable, we guarantee that our products will work as they were designed
• Atlona warrants its products are free from defects in materials and workmanship
• 10-year warranty begins on date of purchase by the end-purchaser

We offer flexible technical support and contact options

• Technical advice available seven-days-a-week, every day of the year! (Multilingual)
• Guaranteed initial response time of one hour or less
• Support via phone or on-line

We offer free next-day shipment for a replacement unit, plus convenient return label

• Next day-replacement guarantee is valid for one year after the original date of purchase
• For products older than one year, Atlona offers free ground shipping of the replacement product

Next-day replacement applies only to partners in the US and EU.

Atlona Academy: Three levels of certification for the ultimate in technology and systems training

• Earn 7 InfoComm CTS RUs and 3 CEDIA CEUs in our industry accredited courses
• Training is available in multiple languages
• Training can be tailored to your needs in topics covering sales, products, and system design

We offer technical sales support and advice for specifications, product features, and system design solutions

• System design support and complete system design implementation for Atlona partners
• Phone consultations, domestic and international, are available Monday – Friday, call 1-877-536-3976
• After-hours requests taken online

• Pricing
• Product Information
• Training Materials
• Inventory and Product availabililty

We protect your investment

• If you or your customer are not satisfied with your Atlona product, it can be returned within 30 days for a full refund.

We are devoted to efficiently and expediently getting you the products you need

• Free standard ground shipping for qualified partners
• Free expedited shipping for qualified Partners
• Same day shipping for all orders

Global HQ in Silicon Valley and International HQ in Zurich

• We are committed to supporting our partners in their local region
• Local presence in: China, Dominican Republic, France, Germany, India, Italy, Latin America, Mexico, Russia, Singapore, Switzerland, and United Kingdom
• Support for global project deployment and logistics

• Powerful software resource for select Atlona IP-controllable products
• Manage, operate, and maintain AV systems using a standard web browser
• Automatic network detection of Atlona devices streamlines device configuration and updates
• Access to AMS Go cloud-based management – remotely service Atlona AMS-enabled products from anywhere worldwide